E-DIRT LONDON
get in touch WITH OUR TEAM
Need support or product advice? Reach out to us today and one of our team will be happy to help.
BY EMAIL
info@edirt-london.co.uk
BY PHONE
07770 669393
BY SOCIAL MEDIA
@edirtlondon
send us a message
Frequently asked questions
Do you offer UK Delivery?
Yes, we offer UK delivery on selected bikes and products. Shipping costs and options will be shown at checkout.
Can I collect my order?
Yes - we offer Click & Collect from our Ashford depot by appointment only. Please contact us before placing your order to arrange collection.
Do your bikes come assembled?
Some bikes may require minor assembly or setup upon arrival depending on the model and delivery method.
How long does delivery take?
Delivery times may vary depending on stock availability, courier scheduling, and your location. We will always aim to dispatch orders as quickly as possible.
Do you offer warranties?
Warranty coverage may vary between products and manufacturers. Please contact us directly for specific warranty information on a bike or part.
Can I return my bike?
We may consider returns if the bike is returned in its original condition. Please refer to our Returns & Refund Policy for full details.
Do you stock parts and accessories?
Yes, we aim to stock a range of parts, accessories, and riding essentials alongside our bikes.
How can I contact E-Dirt London?
You can contact us using the details provided at the top of this page, email at info@edirt-london.co.uk or through the contact form on our website.